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Terms and Conditions

The Colour Rose Online Terms & Conditions 
 
Ownership
 
 The 'thecolourroseonline.com.au' website ('website') is operated by Aura-Soma Australia (ABN 64 057 628 761). Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ('Terms and Conditions'). Your use of the website constitutes your agreement to the Terms and Condition.
 
Applicable Law
 
The Colour Rose online shop is created and controlled in New South Wales, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of New South Wales.
 
Shipping
 
While we endeavour to deliver your order within 14 days, forces beyond our control may delay shipment. We will contact you if any such delay should occur.
 
Payment
 
The Colour Rose is under no obligation to ship any goods ordered until payment for those goods has been received. In the event of the requested goods being unavailable The Colour Rose may cancel the transaction and effect a full refund.
 
All prices listed are inclusive of any Australian Goods and Services Tax applicable.
 
Credit card processing provided by Commonwealth Bank
the following credit cards are accepted:
 
Visa
Mastercard
 
 
 
Purpose
 
Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to The Colour Rose via their contact details here.
 
Orders
 
All orders placed are an offer of purchase and are subject to acceptance by The Colour Rose. If an order is not accepted, a full refund will occur at the earliest possible convenience. In The Colour rose reserves the right to refuse an offer for any reason. 
 
Refund
 
The Colour Rose does not exchange goods unless they were damaged or faulty when delivered. If you have simply changed your mind and want a refund, due to the personal and energetic nature of most of our product range (i.e. Aura-Soma bottles) we cannot refund. We also cannot refund freight charges on delivery and return of goods
 
If your products are damaged in transit please contact us immediately to arrange a replacement.
 
In the event that a refund is warranted, The Colour Rose will refund the appropriate amount to your bank account.
 
Appearance of Equilibrium Bottles
 
Because of their natural ingredients and sensitivity, the appearance of the Equilibrium bottles may change if they are stored or displayed after purchase. The manufacturer believes that any changes do not affect the energy of the bottles.
 
If you are not happy with the appearance or condition of any product when you receive it, please notify us immediately. We cannot accept responsibility for any change in the appearance or condition of products after that time.
 
 
Privacy
 
When you place an order, we collect contact information such as your shipping and email addresses, and financial information, such as your credit card numbers. Contact information from the order form is used to send orders and information to our customers and to get in touch with them when necessary. Financial information is used to bill the customers for products.
No personal information received from online orders will be disclosed to any person or company outside the company.
 
Links
 
The In The Colour Rose online shop maintains links to other websites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites.
 
Copyright and trademark
 
Aura-Soma Australia Pty Ltd holds all intellectual property rights in this website.
 
Trading address
 
Our trading address is 10 Cygnet Place, Illawong, NSW, 2234, Australia.
 
These terms and conditions are subject to change without notice.
 
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